Frequently Asked Questions

Please email me directly at omni@omniimagestx.com if you cannot find an answer to your question.

What kind of camera do you use?

The main camera I use is the Canon R5 paired with the 85mm 1.8. For backup, I always have my reliable Canon RP in my bag for possible unforeseen circumstances.

Where do you shoot at? Do you travel? If so, is there a fee?

I shoot mainly in Houston and the surrounding areas. I am also equipped to service you at onsite locations such as your home, outdoors, public locations, etc. There will be a $50 travel fee for locations 10 miles out from the 77511 area. During our consultation we will discuss location ideas that will suit your needs. After the consultation, I will send you a pdf of my location hotspots for you to choose or gain inspiration from.

How will I receive my photos?

You will receive a link to your digital gallery when your photos are ready for delivery. You will be able to download the images in high resolution straight to your phone or computer. The digital gallery is user friendly and can easily be shared with your family and friends!

Are there any additional fees I should be aware of??

There will be a $50 travel fee for locations that are 10 miles out of 77511.
Retouching services are $25 per image
Additional images purchased outside of your package are $25 per image. You may also purchase the full gallery for a better rate.
Rush service is $200 for 24 hour delivery turnaround

Do you offer any discounts or packages?

Yes, I offer custom packages, special discounts, holiday promotions, and a referral program. Please contact me directly for more information on a custom package deal.

When will my photos be ready?

Generally, the photos may take four to seven days to be delivered. The time frame may vary depending on the type of package you book.

What do I or my family wear for the shoot?

This is a great question that I enjoy diving into! Short answer is, it depends on the aesthetic you are going for and the type of occasion you may be celebrating. Most importantly, you need to wear an outfit that you feel beautiful, powerful, and confident in whether its just a shirt and jeans or an elegant gown! When you book a 15 minute consultation with me, you will be given the opportunity to tell me a little bit about your vision so I can help brainstorm outfit ideas!

Do I have to pay a retainer? How do I pay you?

Yes. All services offered will require a $100 non-refundable retainer fee at your point of booking to officially save your desired date and time requested. After the retainer fee has been met, you will receive an invoice receipt of the remaining balance due. You must pay the remaining balance in full on the day of the shoot. Payments must be fully paid before photos are released. Payments can be made using debit/credit cards, cash, or ACH.

What if life happens and I need to cancel or reschedule due to the weather or any inconvenience?

Life happens. You will be granted a one time complimentary reschedule with no extra retainer fee required only if rescheduled within three months. If you needed to reschedule a second time, another nonrefundable retainer fee will be required to lock in the new date and time.

Rescheduling is subject to the photographer’s availability.

You will be charged a $150 nonrefundable fee for no-show appointments. Communication is key.

Can I bring someone for my solo session?

Of course! Bring a friend along so they can be your hype person or just simply provide support!

Terms and Conditions

Policy

I am not responsible for a subjects physical appearance including hairstyles, facial hair, body hair, birthmarks, bruises, scratches, blemishes, makeup, body image, perspiration, tattoos, jewelry, eye glasses, or wardrobe issues. However, photo retouching is an optional service that the client can request.
The client is responsible for obtaining any necessary permits or access for shooting at certain locations.
Events: It is the client's responsibility to ensure that all individuals who wish to be photographed are made aware of the photographer's presence and are available and willing to be photographed. The client agrees to facilitate cooperation between the photographer and guests at the Event to ensure all desired photographs are captured. The client shall inform the photographer of any specific group or individual shots that are required, understanding that the photographer will make reasonable efforts to capture them. The client understands that the photographer will not be responsible for missed photographs due to a lack of cooperation from attendees, last-minute schedule changes, or any other factors outside the photographer's control.

Booking and Payments

A $100 retainer is required to secure the date and time requested by the client. Special promotions or seasonal "Mini Sessions" will require a $50 retainer fee. All retainer fee's are credited towards the full balance of the photoshoot. All retainers are non-refundable.
Date and time can not be held without a signed agreement.
Payment methods accepted are debit/credit card, cash, or ACH.
Digital galleries are only delivered to the client after all payments have been paid in full. Houston sales tax (8.25%) is collected on all services sold.
Date and time availability is on a first come-first serve basis.

Tardiness

The clients photo session begins at their scheduled time, regardless if they arrive late.
If the client is more than 30 minutes late, the retainer and travel fee will be forfeited and the photographer reserves the right to cancel the session.

Rescheduling/Cancellations

Life happens. The client will be granted a one time complimentary reschedule with no extra retainer fee required only if rescheduled within three months. If the client needed to reschedule a second time, another nonrefundable retainer fee will be required to lock in the new date and time.
Rescheduling is subject to the photographer’s availability.
The client will be charged a $150 nonrefundable fee for no-show appointments. Communication is key.

Refund

All sales are final. No refunds/returns/exchanges will be made for any services, travel fee, digital images, or retainer.
Refunds/Returns/Exchanges will also not be granted due to a client not "liking" an image or any other issue.

Image Deliverables

Format: High resolution edited JPEG files
Delivery Method: A private online digital gallery via link
Photo Style: Client will receive both color and black+white images in their gallery.
Quantity: The quantity of images the client will receive is the amount listed in the package description they have booked. The client will be able to select the adequate amount of images listed in their package. Additional images may be purchased for $25 per image. The client will also have the opportunity to purchase the full gallery for a better rate.
Delivery Timeframe: Timeframe may vary from four to seven days depending on the type of package the client books.

Force Majeure

The Photographer will not be liable for failure to perform services due to causes beyond their control such as, inappropriate behaviors, uncooperativeness, safety hazards, including but not limited to weather, strikes, accidents, or natural disasters.